Icon - Identify-Goals-icon

Solve Employee Challenges

Icon - Unlock-Potential-icon

Keep Compliant

Icon - Build-Confidence-icon

Develop Your Workforce

Icon - Discover-Possibilities-icon

Recruit The Best

We know that any business is only as good as its people. Even with the best products, systems or services around, your reputation can be made or shattered by the strengths and limitations of your people. Human Resource management is about creating, sustaining and growing successful businesses through the acquisition, deployment and development of people. Next Steps can work with you to ensure you’ve got the right people, with the right skills, in the right roles, at the right time, at the right price. We support companies of all sizes from the Dentist around the corner to multi-national organisations. We know that every client has a personal list of requirements and a specific budget. We get to know you, understand your business and ensure your individual needs are met in a timely and cost effective way. Take a look at all the summary of services we offer below to give you the complete picture.

HR Management

Effective HR practices enable organisations to create value through their people. Let us help you do just that. The HR professionals at Next Steps have worked at every level, both operational and strategic, in a vast array of industries and are qualified members of the Chartered Institute of Personnel and Development. We have the expertise to guide you through the minefield of employment legislation and help you make the right recruitment, retention, development, restructuring and dismissal decisions whilst adhering to current best practice and remaining compliant yet competitive.


HR Management

Conflict Resolution

We can support you in dealing with the sensitive issues which can threaten to undermine your integrity, your reputation, your business and the wellbeing and productivity of your people unless they are dealt with swiftly and professionally. If concerns are not heard, investigated and addressed in a timely manner, they can escalate into increased absence, poor morale, decreased productivity, conflict, staff turnover, tribunals and even criminal proceedings.

We can work with you to resolve issues informally, through mediation, coaching or formal grievance hearings. Alternatively, we can do all this for you if you prefer a completely outsourced approach.



Good people are in great demand and harder to find than ever. Whether you need to fill vacancies as a result of natural staff turnover, promotions, retirement, relocation of premises, or growth and expansion, we can help. Poor recruitment decisions can be costly, time consuming and have a detrimental impact on staff morale and wellbeing. Let us work together and get it right first time, every time.


Training & Development

Businesses who invest in their people are invariably more successful than those who don’t. Employees who have the appropriate skills, knowledge and ability are more productive, more effective, more successful and more satisfied than those who don’t. Research shows that one of the top 5 reasons employees choose to remain with or leave their employer is their commitment to the organisation. Employees who are valued and developed are infinitely more committed and loyal and therefore stay longer, work harder and return the investment made in them many times over.

At Next Steps, we firmly believe that great people achieve great results. We also understand that training and development can be expensive which is why we have developed an extensive portfolio of learning and development packages to suit businesses of all sizes and all budgets. Whatever your requirements, we can meet them.

From a variety of training courses, one to one and team coaching, to internationally acclaimed leadership development programmes, we can make sure your people have exactly the right knowledge, skills and ability to ensure both their personal and your commercial success both now and in the future.


Workplace Wellbeing

There is an increasing recognition of the importance of wellbeing both within and outside the workplace. UK employers lose an average of £16billion pounds each year due to sickness absence with over 300,00 jobs lost in the UK each year due to mental health . In addition to this, some organisations suffer from a culture of ‘presenteeism’ where staff who are unwell still come in to work but productivity is low, and germs get passed around the office.

A healthier workforce is a happier more productive workforce and a greater emphasis on mental, emotional and physical wellbeing can reduce sickness absence, increase productivity, satisfaction, loyalty and performance.

Next Steps HR can work with you to achieve national charter accreditation by putting a wellbeing strategy in place which demonstrates your commitment to creating and sustaining an environment which encourages and supports the health and wellbeing of all your staff. Let us help you improve the mental, emotional, and physical wellbeing of you and your people to ensure everyone realises the business and personal benefits.

Workplace Wellbeing

‘We love having Next Steps HR on board with us. Always professional, friendly, always on our side. Like many...

Nicolas Stone, Managing Director, The Bottle Kiln

‘Running a business without a Business Coach in this day and age is dangerous. We all need someone to...

Olesh Piddubriwnyj, Managing Director, Fifteen Design Ltd.

‘When we both worked for the Halifax’s Estate Agency division, I quickly made Neena part of my senior team....

Miles Shipside, Commercial Director, Rightmove

‘Amanda quickly grasped the complexity of the task and was offered numerous suggestions and thoughts within a very short...

John Hyde, Managing Director

‘I had the privilege of meeting Pamela when I received my training as a mediator in Thessaloniki in December...

Stelios Asproftas, Advocate/Accredited Mediator

‘I have attended a mediation training course provided by Pam. Found her to be an excellent trainer, clearly an...

Bernard Clayton, Owner, Crompton Halliwell

‘Amanda is a dedicated individual who is fully committed to providing practical advice and effective solutions to HR issues...

Lee Brockhurst, Senior Manager

‘Amanda has a natural ability to fully grasp our business needs, remaining commercial as well as professional. Bubbly and...

Gary Brockway, Director

‘Carol is a bubbly, energetic, highly experienced learning & development professional, with bags of ideas and a pragmatic approach.’

Lesley Wilson, Learning & Development Director, Pearl Onion Training

‘Carol balances the challenge of training key business strategies combined with energy, enthusiasm and pragmatism extremely well. She has...

Beverley Markland, HR Manager, Notts County Football Club

‘Carol has been inspiring, not to mention extremely supportive and generally amazing. It’s not often in adult life that...

Jonathan Atkin, East Midlands Ambulance Service

‘Neena offers practical, workable HR solutions which demonstrate her complete understanding of today’s commercial challenges.

John Fisher, Head of Solution Development, E.ON

‘I have known Neena for over 20 years and remember vividly when I was a fledgling trainee manager, she...

Denise Hodgkinson, Operations Manager

“Intuitive and a great listener. An ability to get the right resolution in place even if it goes against...

Neil Wedge, Senior Operational Manager, Lloyds Banking Group

‘Pam’s experience and professionalism enables her to display a calm engaging manner when faced with the challenges businesses face....

Mandy Smith, HR Consultant, Synseal Extrusions Ltd

‘I have found that Pam is credible and creates trust with the people she works with, she is clear...

Jo Rose, Head of Employee Relations and Policy UK & Ireland, Experian

‘I have called upon Neena’s coaching skills several times in my career. She was invaluable in helping me return...

Helen C, Senior Manager, Accountancy

Read more about those who we've worked with, over our 20 years of experience >

Neena Vs Theresa May

31st January 2018

Read what Neena believes in response to Theresa May...

Read More >

Am I part of the Everyday Sexism problem?

26th January 2018

In over 30 years of work, it had never...

Read More >

Pin It on Pinterest