Complaints Policy & Procedure

Complaints Policy

Next Steps HR is committed to providing a high level of service to our customers. If you do not receive satisfaction from us we need you to tell us about it. This will help us to improve our standards.


Complaints Procedure

If you have a complaint, please contact: Neena Sharma, Managing Director. You can write to her at: Next Steps HR, Avondale, 19 Elm Avenue, Beeston, Nottingham, NG9 1BU. Alternatively email her at


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