Jo Rose, Head of Employee Relations and Policy UK & Ireland, Experian

‘I have found that Pam is credible and creates trust with the people she works with, she is clear about role scope and boundary management and has successfully created mediation and future working agreements in the cases where she has been engaged. As an added bonus, she is extremely commercial and having worked in large organisations, understands the interdependencies in complex employment cases. I would have no hesitation in recommending Pam as a mediator.’

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